Privacy & Data Confidentiality

At Rapchik, we understand that commissioning bespoke couture, bridal ensembles, and custom-tailored apparel is a deeply personal experience. We are steadfastly committed to safeguarding your privacy and ensuring that every piece of personal data, measurement profile, and design specification you entrust to us remains private and secure.

Last Updated: September 2026 | Governing Policy: Rapchik Haute Couture LLP

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1. Information We Collect

When you interact with our boutique online or in person, we may collect the following categories of information:

• Contact Details: Full name, telephone/WhatsApp number, email address, physical delivery address for insured couriers.
• Anatomical & Fitting Data: Detailed 14-point custom body measurements, posture notes, fitting trial records, shoulder slope calibrations, and personal garment preferences.
• Couture Design Specifications: Fabric choices, embroidery motifs, personalized monograms, wedding dates, color swatches, and custom sketch archives.
• Appointment Records: Dates, time slots, trial schedules, consultation preferences, and salon visit history.
• Technical Logs: IP address, browser type, device information, and interaction logs captured automatically to ensure site security.

2. How We Utilize Your Data

All collected data is utilized exclusively for legitimate bespoke couture operations:

• Drafting individual master paper patterns and cutting bespoke garments tailored strictly to your profile.
• Scheduling fitting trials, garment finishing milestones, and final delivery logistics.
• Sending confidential appointment confirmations and order progress updates via SMS, WhatsApp, or email.
• Providing concierge aftercare assistance, including post-delivery adjustments or future re-orders using your archived measurement profile.
• Preventing unauthorized transactions, combating fraudulent inquiries, and ensuring website cyber-resilience.

3. Bespoke Design Confidentiality & NDA

We recognize that bridal lehengas, celebrity red-carpet gowns, and royal trousseaus often involve high confidentiality before the wedding or event date. We strictly pledge that:

• Unreleased custom designs, fitting photographs, or client sketches will never be shared on social media or marketing channels without your prior written authorization.
• Measurement sheets and personal contact records are stored on secure encrypted servers accessible only by authorized boutique master designers and directors.

4. Cookies & Tracking Technologies

Our website utilizes strictly necessary cookies to maintain secure sessions, CSRF token validation, and anonymous analytics to understand site traffic patterns. You can modify your browser settings to decline cookies, though certain interactive features (such as appointment booking) may require cookies for security verification.

5. Third-Party Sharing Protocols

Rapchik does never sell, lease, or monetize client data under any circumstance. Data is shared solely with trusted service partners under strict confidentiality agreements:

• Insured logistics and express courier partners (for worldwide delivery of your finished ensembles).
• Secure payment gateway providers for processing transactions in compliance with PCI-DSS standards.
• Statutory law enforcement agencies only when legally mandated by Indian judicial authorities.

6. Your Rights & Privacy Officer Contact

You retain the full right to inspect your archived measurement profile, request amendments, or demand complete deletion of your records from our systems upon order completion.

For any privacy inquiries or data rights requests, please contact our Data Protection Officer directly at privacy@rapchik.com or visit our Flagship Boutique in Kala Ghoda, Mumbai.